Facility management (FM) is a profession that encompasses multiple disciplines to ensure functionality, comfort, safety and efficiency of the built environment by integrating people, place, process and technology.
The International Organization for Standardization defines FM as the “organizational function which integrates people, place and process within the built environment with the purpose of improving the quality of life of people and the productivity of the core business.”
Facility managers (FMs) can have many different titles and arrive in their profession through a variety of career paths. They’re responsible for making sure systems of the built environment, or facility, work harmoniously.
FMs contribute to the organization’s bottom line through their responsibility for maintaining what is often an organization’s largest and most valuable assets, such as property, buildings, equipment and other environments that house personnel, productivity, inventory and other important elements of operation